Core Values
Core Values
LOVE
Love is our modus operandi. Love for our customers and love for our fellow team members. We are never rude, condescending, or offensive. We search carefully for the most thoughtful, effective ways to communicate and interact with others.
RESPECT
We possess a deep respect for all customers, team members, partners, suppliers, associates, and our environment, understanding that each play a profound role in the sustainment of our mission.
NEED
We operate in underserved markets where we are genuinely needed and produce complete, high-quality solutions that affect real change.
VALUE
We seek to create tenfold value in everything we do. Our value proposition conveys benefits that far exceed price.
POSITIVITY
We operate in positivity. Anything worth pursuing is done with optimism and certainty.
WORK HARD, PLAY HARDER
When we work, we work. But we also play hard and look for unique opportunities to have fun. We are professional, yet playful. We get things done and celebrate our wins.
FLEXIBILITY
We accept and embrace change, understanding that we operate in a dynamic, everchanging space. We plan carefully but are flexible enough to deviate from the plan and course-correct when needed. We operate with a sense of urgency.
PASSION
We’re fueled by our vision and mission to change the way the world learns music! We’re inspired by every musician we help to realize their dreams of playing music.
CONTINUAL LEARNING
We’re learners here. If we don’t know something, we learn how to do it. If we do, we’re constantly improving our knowledge, skills, and understanding. We invest in ourselves.
EXCUSE-FREE, BLAME-FREE
We don’t make excuses or blame others for our duties and obligations. The buck always stops with us. When wrong, we take full responsibility for our choices.
INTEGRITY
We operate with integrity and honesty at all times and refuse to sacrifice them for more gain.