We can be reached via e-mail at webmaster@hearandplay.com
or you can reach us by telephone at 949-206-9591 / 949-206-9592

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).

We collect the e-mail addresses of those who:

(1) Post messages to our bulletin board, (2) those who communicate with us via e-mail, and (3) those who voluntarily register for any of our online piano lessons, newsletters, or resources.

The information we collect is used to:

(1) Notify consumers about updates to our Web site, (2) promote our piano courses and videos, and (3) is not shared with any other organization, nor is any information sold or bartered.

With respect to cookies:

(1) We use cookies to record session information, such as items that consumers add to their shopping cart, and (2) to ensure that visitors only see various pop-up advertisements once. (3) We also use cookies to track affiliate traffic and sales, which calculates monthly commission figures for all affiliating websites.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above or by e-mailing us at the above address.

Persons who supply us with their telephone numbers on-line may (1) receive telephone contact from us with information regarding orders they have placed on-line. (2) Occasionally, they may be informed of new products and services available at our site via telephone. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address or by calling us at the above telephone number.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above or by e-mailing us at the above address.

With respect to security: We always use industry-standard encryption technologies when:

(1) Transferring and receiving consumer data exchanged with our site, (2) when we transfer and receive certain types of sensitive information such as financial information, and (3) when orders are being placed via our shopping cart system.

Unsubscribing

If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at the above address or by calling us at the above telephone number. You may also visit http://www.hearandplay.com/noemail to unsubscribe from all mailings.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.